Conductor Cookie Policy
Last updated January 12, 2023
Conductor LLC and its affiliates, including without limitation ContentKing Group B.V. (collectively, “Conductor” “we”, “us”, or “our”) care about your privacy. We, as well as third parties that provide content and other functionality on our websites, currently available at www.conductor.com and www.contentkingapp.com (collectively, the “Websites”) and the platforms available at app.conductor.com and app.contentking.com (collectively, the “Conductor Platform”) use cookies, web beacons, pixels, and other similar tracking technologies (collectively, referred to herein as “Cookies”). This Cookie Policy explains how we use Cookies, but does not address the collection, use and disclosure or your personal data by Conductor. The Websites together with the Conductor Platform and the products and services available therein are collectively referred to herein as the “Services”.
To learn more about how we handle your personal information, please see our Privacy Policy.
1. WHAT ARE COOKIES AND OTHER TRACKING TECHNOLOGIES?
COOKIES
A cookie is a small file stored on your computer or other device that enables the entity that put the cookie on your computer or device to recognize it across different websites, services, devices, and browsing sessions. By storing such information, cookies can, among other things, remember your preferences and settings for the Services and help us understand how our users use the Services.To see the categories of Cookies that we use, please see Section 3 below. We also use third-party cookies – which are cookies from a domain different than the domain of the websites you are visiting – for our advertising and marketing efforts. Cookies can also be categorized as either (i) session cookies that do not retain any information and are deleted when the browsing session is ended or (ii) persistent cookies that remain on your device between sessions until they expire.
WEB BEACONS / PIXELTAGS
Web beacons or pixel tags and similar technologies are small bits of code, which are embedded in web pages, ads, and email, that communicate with third parties. Pixel tags can collect information such as the Internet Protocol (“IP”) address of the computer that downloaded the page on which the web beacon appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. We may use web beacons, for example, to count the number of users who have visited a particular webpage, to deliver or communicate with cookies, and to understand usage patterns. We also may include web beacons in emails to understand whether messages have been opened, acted on, or forwarded.
2. WHY DO WE USE COOKIES?
Cookies help us to improve the Services and your experience thereon by customizing your experience and helping us analyze usage, technical and browsing metrics.
3. THE COOKIES WE USE
We use the following types of cookies on the Services and for the purposes described in the overview below:
Essential Cookies: These Cookies are necessary for the functionality of the Services. These Cookies can be disabled in your browser but may prevent certain aspects of the Services from functioning.
Performance or Enhanced functionality cookies: These Cookies allow us to improve the Website’s functionality by tracking usage on our Websites. In some cases, these Cookies can improve the speed with which we can process your request as they allow us to remember preferences that you’ve selected. De-selecting these Cookies may result in poorly tailored recommendations and slow site performance.
Analytics Cookies: These Cookies may be set by third parties and help us to determine the source and amount of traffic to the Services and to better understand how our users use the Services. If you choose to disable these cookies, it will impact our ability to measure the performance of the Services.
Advertising/Marketing/targeting Cookies: Advertising or targeting Cookies may be set by third parties to facilitate the delivery of targeted advertising, including through the delivery of interest-based advertising. We may use advertising or targeting Cookies on the Services.
Essential cookies
Cookie name | Cookie Purpose | Collected | Retention | Cookie host | Full legal name |
|---|---|---|---|---|---|
__cf_bm | Read and filter requests from bots. | None | 30 minutes | www.conductor.com | Cloudflare |
__utmt | Set by Google Analytics to store number of service requests | None | 1 Minute | .app.conductor.com | |
__zlcmid | Cookie set by Zopim (Zendesk). Holds unique user id | None | Year | .conductor.com | Zendesk |
accessToken | Holds the bearer JWT token from OIDC. Used for authentication | None | Session | .app.conductor.com | Conductor |
accessToken-ck | Holds the bearer JWT token from OIDC. Used for cross domain authentication with the ContentKing platform | None | Session | .app.conductor.com | Conductor |
conductor | Store state for website functioning. | None | 1 day | www.conductor.com | Conductor |
contentking | Store state for Website functioning | None | 1 day | .app.contentkingapp.com | ContentKing |
fs_uid | Cookie set by FullStory. On page tracking | None | Year | .conductor.com | FullStory |
INGRESSCOOKIE | Used for load balancing | None | Session | .app.conductor.com | Conductor |
JSESSIONID | User's session identifier. Used for session management in the Conductor Platform | None | Session | .conductor.com | Conductor |
lux_uid | Group the pages a user visitor together as a session. | None | 30 minutes | www.conductor.com | Speedcurve |
nette-samesite | Communication with account service | None | Session | .app.contentkingapp.com | ContentKing |
searchlightAccountId | Cookie set by Conductor app for internal purpose. Holds an id of the current Account | None | Session | .app.conductor.com | Conductor |
session-timestamp | Utility for tracking of session start time | None | Session | .app.contentkingapp.com | ContentKing |
viewed0uibounceModal | Store state of having closed the exit intent modal | None | 1 Month | .app.contentkingapp.com | ContentKing |
what-intent | Utility for tracking current input method | None | Session | .app.contentkingapp.com | ContentKing |
what-input | Utility for tracking the current input method. | None | Session | www.conductor.com | Conductor |
Performance and functionality Cookies
Cookie name | Cookie Purpose | Collected | Retention | Cookie host | Full legal name |
|---|---|---|---|---|---|
_hp2_id.* | Set by Heap Analytics to store and track user interaction with the Websites | None | 14 months | .conductor.com | Heap |
_hp2_ses_props.* | Set by Heap Analytics to store and track user interaction with the Websites | None | 14 months | .conductor.com | Heap |
_hp2_props.* | Set by Heap Analytics to store and track user interaction with the Websites | None | 30 minutes | .conductor.com | Heap |
Analytics Cookies
Cookie name | Cookie Purpose | Collected | Retention | Cookie host | Full legal name |
|---|---|---|---|---|---|
__utmb | Set by Google Analytics to store time of visit | Unique user identifier | 1 hour | .app.conductor.com | |
__utmz | Set by Google Analytics to store used keyword and search engine | Unique user identifier | 6 months | .app.conductor.com | |
__utmc | Set by Google Analytics to store time of visit | Unique user identifier | Session | .app.conductor.com | |
__utma | Set by Google Analytics to Store the calculation of days and time to purchase | Unique user identifier | 2 Years | .app.conductor.com | |
_pendo_visitorId.* | Set by Pendo to store and track user to provide guided user recommendations | None | 100 days | .conductor.com | Pendo |
_pendo_launcher-closed.* | Set by Pendo to store and track user to provide guided user recommendations | None | 10 days | .conductor.com | Pendo |
_pendo_meta.* | Set by Pendo to store and track user to provide guided user recommendations | None | 100 days | .conductor.com | Pendo |
_pendo_lastStepAdvanced.* | Set by Pendo to store and track user to provide guided user recommendations | None | 10 seconds | .conductor.com | Pendo |
_pendo_latestDismissedAutoAt.* | Set by Pendo to store and track user to provide guided user recommendations | None | 10 seconds | .conductor.com | Pendo |
_pendo_finalDismissedAutoAt.* | Set by Pendo to store and track user to provide guided user recommendations | None | 10 seconds | .conductor.com | Pendo |
_ga* | Store and count pageviews | None | 2 years | .conductor.com, .contentkingapp.com | Google Analytics |
_gcl_au | Store and track conversions | None | 3 months | .conductor.com, .contentkingapp.com | Google AdSense |
_gid | Store and count pageviews | None | 1 day | .conductor.com, .contentkingapp.com | Google Analytics |
_dc_gtm_ | Store number of service requests | None | 1 minute | .conductor.com, .contentkingapp.com | Google Analytics |
ln_or | Used to determine if Oribi analytics can be carried out on a specific domain | None | 1 day | .conductor.com | |
wd | Browser information & window dimensions | None | 1 day | .contentkingapp.com |
Advertising/Marketing Cookies
Cookie name | Cookie Purpose | Collected | Retention | Cookie host | Full legal name |
|---|---|---|---|---|---|
_an_uid | Marketing | None | 7 days | .conductor.com | 6Sense |
_biz_flagsA | A single cookie that stores multiple information, such as whether or not the user has submitted a form, performed a crossdomain migration, sent a viewthrough pixel, opted out from tracking, etc. | None | 2 years | .conductor.com | Adobe |
_biz_nA | Sequence number that Marketo Measure includes for all requests | None | 2 years | .conductor.com | Adobe |
_biz_pendingA | Temporarily stores analytics data that has not been sent yet. | None | 2 years | .conductor.com | Adobe |
_biz_sid | Session id of the user. | None | 1 hour | .conductor.com | Adobe |
_biz_uid | User id on the current domain. | None | 7 days | .conductor.com | Adobe |
_fbc | Marketing | None | 3 months | .app.contenking.com | |
_fbp | Marketing | None | 3 months | .app.contenking.com | |
_gd_session | Collects visitor data related to the user's visits to the website | None | 1 day | .conductor.com | 6Sense |
_gd_visitor | Collects visitor data related to the user's visits to the website | None | 2 years | .conductor.com | 6Sense |
_mkto_trk | Store and track interaction | None | 2 years | .conductor.com | Adobe |
_uetsid | Marketing | None | 1 day | .app.contenking.com | Microsoft |
_uetvid | Marketing | None | 1 year | .app.contenking.com | Microsoft |
bcookie | Marketing | None | 2 years | .app.contenking.com | |
c_user | Marketing | None | 30 days | .app.contenking.com | |
datr | Marketing | None | 1 year, 1 month, 14 days | .app.contenking.com | |
dpr | Marketing | None | 5 days | .app.contenking.com | |
fr | Marketing | None | 3 months | .app.contenking.com | |
intercom-device-id-* | Contact, communication and support | None | 9 months | .conductor.com, .app.contenking.com | Intercom |
intercom-id-* | Contact, communication and support | None | 9 months | .conductor.com, .app.contenking.com | Intercom |
intercom-session-* | Contact, communication and support | None | 1 week | .conductor.com, .app.contenking.com | Intercom |
li_gc | Marketing | None | 2 years | .app.contenking.com | |
lidc | Marketing | None | 1 day | .app.contenking.com | |
muc | Marketing | None | 1 year, 10 months, 3 days | .app.contenking.com | |
muc-ads | Marketing | None | 1 year, 10 months, 3 days | .app.contenking.com | |
sb | Marketing | None | 1 year, 1 month, 14 days | .app.contenking.com | |
tap_vid | Affiliate Marketing | None | 1 year | .app.contenking.com | Tapfiliate |
xs | Marketing | None | 3 months | .app.contenking.com |
4. TRANSFER OF PERSONAL DATA OF EEA RESIDENTS
If you are located in the Economic European Area (EEA), your personal data will be transferred to recipients in a location outside of that territory. When your personal data are transferred outside the EEA, we are required to ensure that it is subject to an equivalent level of protection as it would within the EEA. We take the steps necessary to ensure that your data is kept securely and handled in accordance with our Privacy Policy and applicable law.
Transfers to third countries based on the official unchanged Standard Contractual Clauses
We transfer personal data to countries with data protection laws that are considered inadequate by the European Commission. When we do so, we have taken appropriate (supplemental) safeguards to ensuring an equivalent level of data protection by concluding Standard Contractual Clauses approved by the European Commission with the receiving party located in such third country (in accordance with article 46.2(c) of the General Data Protection Regulation).
Transfers to adequate countries
Depending on your location and the services you use, we also transfer personal data recognized by the European Commission as providing an appropriate level of data protection, such as the United Kingdom (see here a list of adequacy decisions taken by the European Commission).
You can contact us using the contact details below, if you would like to receive more information on the measures taken to safeguard your information to the extent they are transferred outside the EEA.
5. COOKIE SETTINGS
You can set and modify your Cookies preferences at any time, by using our Cookie management tool available on our landing page by clicking on the appropriate opt-out links provided in this Cookie Policy.
In addition, you may be able manage cookies in your web browser settings. Click the “Help” menu of your browser to learn more about how to change your cookie preferences. The operating system of your device may contain additional controls for Cookies. Please note that disabling Cookies may affect your ability to access and use certain features of the Services. To learn more about cookies and how to manage them, please click here . To opt-out of internet-based advertising by all companies which participate in the self-regulatory Digital Advertising Alliance (“DAA”), please visit http://www.aboutads.info/choices/ . If you are located in the EU, you can find out about cookies and opt out of interest-based advertising by visiting youronlinechoices.com .
To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.
Please note that it is not possible for us to allow you to carry your cookie settings with you between your browsers and devices, so you will need to change these cookie settings on each browser and or device that you use.
6. CONTACT DETAILS
If you have any questions or comments regarding our Cookie Policy, please contact us at:
Conductor Privacy
2 Park Avenue, #1501
New York, New York 10016
Email: [email protected]
7. UPDATES
We reserve the right to update this Cookie Policy from time to time in order to reflect any changes to our Services or to comply with changes in our legal and/or regulatory obligations. We will post notice of revised version on our Websites or otherwise provide you with adequate notice, such as by emailing you at the email address you provided to us.
By clicking “I accept” on a button notifying you of any such update or continuing to use our Services thirty (30) days after such revisions are in effect, you will be deemed to accept and agree to the revisions and to abide by them.
